What is my FTP host address?
Your domain name is your host address. If your domain has not yet been changed to the new name servers, you can use the web server IP address as host address: 217.115.114.212 for uploading web files to the server.

What is my Host Directory?
The host directory is: public_html

What is a User ID, or FTP User Name?
These are other names for your login, or username.

Where should I put my files?
The files go in the public_html directory.

Can I change my login or password?
You can change your password, but not your login.
A new password can be generated in your control panel.

How do I use my web hosting control panel to upload my web files?
Go into your web hosting control panel: http://yourdomainname/cpanel (replace 'yourdomainname' with your actual domain name). Go to the 'File Manager' icon, click on the folder icon next to public_html then the 'Upload Files' link at the top. All files you want viewable on the internet must be placed in the public_html folder, and the home page has to be named index.html or index.htm

How do I use Internet Explorer for FTP?
1) Open up a new Internet Explorer Browser Window.
2) In the Address Bar "Address" please type the following replacing "yourdomain.com" with your domain name, and "username" with your username: ftp://username@yourdomain.com
3) Enter your password when requested, and then press enter.
4) Double Click the folder "public_html"
5) Now go copy your files that you want put into your webspace (right click and select copy) and paste them (right click and select paste) inside the window you have opened. Please remember your main file needs to be called either index.htm OR index.html